AI Springboard Privacy Policy
Last updated: 10/09/2026 | Version 1.3
Who We Are
AI Springboard provides AI strategy, training, governance, and related services to organisations and individuals.
For the purposes of UK data protection law, AI Springboard is the Data Controller responsible for the personal information that we collect and use.
Contact details
- AI Springboard Ltd
- info@aispringboard.co.uk
- Company number: 17289304
If you have any questions about this Privacy Policy or how your information is used, please contact us using the details above.
Information We Collect
We may collect the following categories of personal information:
Information you provide directly
- Name
- Job title
- Organisation name
- Email address
- Telephone number
- Workshop registration details
- Survey responses
- Information submitted through contact forms
- Information provided during coaching, consultancy or training engagements
Information generated during training
Where you participate in workshops or coaching sessions, we may collect:
- Attendance information
- Feedback forms
- Assessment results
- Learning progress information
- Questions submitted during sessions
Information collected automatically
When you visit our website, our website hosting provider may automatically collect limited technical information, such as your IP address and browser type, to keep the site secure and running. Our website itself does not set cookies; see our Cookie Notice for details.
- Full detail on the cookies and similar technologies we use, and how to manage your preferences, is set out in our separate Cookie Notice.
How We Use Your Information
We use personal information to:
- Respond to enquiries
- Deliver training, workshops and consultancy services
- Manage bookings and registrations
- Provide course materials and follow-up information
- Improve our services
- Conduct customer satisfaction surveys
- Send newsletters or marketing communications where you have consented
- Meet legal and regulatory obligations
- Protect our business from fraud, misuse or security threats
Lawful Basis for Processing
Under UK GDPR, we rely on one or more of the following lawful bases:
Consent
Where you have explicitly agreed to:
- Receive marketing communications
- Participate in voluntary surveys
- Join mailing lists
Contract
Where processing is necessary to:
- Deliver services you have purchased
- Administer training programmes
- Manage bookings and payments
Legitimate Interests
Where we have a legitimate business interest in:
- Improving our services
- Managing client relationships
- Responding to enquiries
- Maintaining the security of our systems
Legal Obligation
Where we are required to retain or disclose information by law.
Use of AI Technologies
AI Springboard helps organisations adopt artificial intelligence responsibly. We may use AI-assisted tools to support activities such as:
- Drafting training materials
- Creating learning resources
- Analysing anonymised feedback
- Summarising notes and workshop outputs
AI tools are used to assist human decision-making rather than replace it. We do not knowingly use automated decision-making that produces legal or similarly significant effects on individuals. Where AI tools are used, appropriate safeguards will be applied to protect personal information.
The wider principles that govern our own use of AI tools are set out in full in our AI Tools Use Policy, published separately on our website.
Sharing Information
We do not sell personal information. We may share information with trusted service providers who support the operation of our business, including:
- Microsoft 365
- Microsoft Teams
- OpenAI
- Anthropic
- Secure cloud hosting providers
- Accounting and payment service providers
- Website hosting providers
These providers may process information only on our instructions and subject to appropriate contractual safeguards. We may also disclose information where required by law.
International Transfers
Where information is transferred outside the United Kingdom, we will take reasonable steps to ensure appropriate safeguards are in place, including use of approved contractual protections where required. This currently includes transfers to service providers such as Microsoft, OpenAI and Anthropic, each of which is located in the United States.
Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Meet contractual obligations
- Comply with legal requirements
- Resolve disputes
- Maintain business records
Retention periods may vary depending on the type of information involved.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information in certain circumstances
- Restrict processing in certain circumstances
- Object to certain forms of processing
- Withdraw consent where processing relies on consent
- Request transfer of your information where applicable
To exercise any of these rights, contact us using the details provided above. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Related Policies
This Privacy Policy forms part of a wider set of website policies, including our Cookie Notice, Terms of Website Use and AI Tools Use Policy. Where any of those documents addresses a topic in more detail, that document takes precedence on that specific point.
Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be publicly available and will include the latest revision date.